Tr​evor H. Kaye, MD
​
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After Hours
Emergency Calls

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Before 8:30am Mon - Fri
12 noon to 1:00pm Mon - Fri
  After 4:30pm Mon - Fri

Weekends: Fri after 4:30pm - Mon before 8:30am
Public Holidays



  • There is ALWAYS a physician on-call for EMERGENCY ADVICE  after regular office hours daily.
  • Calls are picked up by an answering service. Because they may be fielding many calls, please be patient and hang on until they pick up your call. Identify yourself as a patient of a BMA physician, give them a brief description of the medical problem and ask them to contact the on call physician.
  • Please don't expect the on call physician to fill routine prescriptions or to obtain lab results. They may not have access to your record after normal office hours.
  • Covering physicians CANNOT authorize prescriptions for narcotics (hydromorphone eg Dilaudid, oxycodone eg Percocet, hydrocodone eg Vicodin, tramadol eg Ultram), as these require a written prescription by your own physician. They cannot be called in or faxed in. NO EXCEPTIONS. 
  • If you do expect a non-narcotic medication, for example an antibiotic, to be called in for you by a covering physician after regular hours please have your pharmacy number readily available and be certain that the pharmacy is open. In addition, make it known whether you have any drug allergies.
  • Covering doctors CANNOT do PRIOR AUTHORIZATIONS or PRESCRIPTION OVER RIDES. These should be done by your own PCP during normal office hours.

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When Should You Go Directly To The Emergency Room?

 
What are life-threatening or serious-injury emergencies?

Life at risk:

1.   you have difficulty breathing or can't catch your breath
2.   you are having chest pain
3.   choking
4.   bleeding heavily and can't stop it
5.   suddenly unable to move or speak
6.   losing consciousness or fainting
7.   having a seizure
8.   in a lot of pain especially if it is of sudden onset
9.   having symptoms of being poisoned


 

Danger of permanent injury:

1.     been deeply cut or severely burned
2.     been attacked by an animal or another person
3.     broken bones


    Please let us know if you have a problem with the answering service.

    Your complaint will be kept confidential, but we do need to know who was affected.
    There are patients who share the same name.
    Needed to let you know that this has been dealt with.
    A brief account of what transpired and the date and the approximate time of the occurrence.
Submit your complaint here
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